At jilimax, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly how we collect, use, store, and protect your personal information when you use our platform.
Your Privacy, Our Responsibility: jilimax is committed to protecting the personal information of every Filipino player on our platform. We comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable data protection regulations. By using jilimax, you consent to the practices described in this Privacy Policy.
This Privacy Policy ("Policy") describes how jilimax ("jilimax," "we," "us," or "our"), the operator of the online gaming platform at jilimax.app ("Platform"), collects, uses, discloses, and safeguards the personal information of users ("you," "Player," or "User") who access or use our services.
jilimax takes data privacy seriously. We understand that Filipino players trust us with sensitive personal and financial information, and we treat that trust as a core responsibility. This Policy is designed to be transparent, clear, and compliant with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through the jilimax website, mobile-optimized platform, customer support channels, and any other services we provide. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
When you register an account, verify your identity, make transactions, or contact our support team, jilimax collects the following categories of personal data:
When you access the jilimax Platform, we automatically collect certain technical and behavioral data, including:
jilimax may receive personal data about you from third-party sources, including payment processors (GCash, PayMaya, banks), identity verification service providers, fraud prevention agencies, and publicly available sources, where permitted by applicable law.
jilimax uses your personal data for the following purposes:
jilimax processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jilimax does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and lawful:
All third parties with whom jilimax shares personal data are required to handle that data in accordance with applicable privacy laws and our data processing standards.
jilimax uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:
jilimax retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods include:
When personal data is no longer required, jilimax will securely delete or anonymize it in accordance with our data disposal procedures.
jilimax implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Important: While jilimax takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential. Contact our support team immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilimax:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days.
21+ Only: The jilimax Platform is strictly for adults aged twenty-one (21) years and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been collected from a minor, we will immediately delete that data and close the associated account.
If you are a parent or guardian and believe your child has provided personal data to jilimax, please contact us immediately at the details provided in Section 14 so we can take prompt corrective action.
The jilimax Platform may integrate with third-party game providers and payment processors whose own privacy policies govern their data practices. jilimax is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with through the Platform.
jilimax does not include third-party advertising networks or social media tracking pixels on the Platform. Your gaming activity on jilimax is not shared with social media platforms.
jilimax primarily stores and processes your personal data within the Philippines. Where data is transferred to service providers located outside the Philippines (for example, cloud infrastructure providers), jilimax ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines.
jilimax reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the jilimax Platform after the effective date of any update constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact the jilimax Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been respected by jilimax.
Every Filipino player on jilimax deserves to know their personal data is handled with the highest standards of care and security.
All data transmitted between your device and jilimax is protected by SSL/TLS encryption. Sensitive stored data uses AES-256 encryption — the same standard used by major banks in the Philippines.
jilimax fully complies with Republic Act No. 10173 (Data Privacy Act of 2012) and operates under the oversight of the National Privacy Commission of the Philippines.
jilimax never sells your personal information to third parties. Your data is used solely to deliver and improve our gaming services and to comply with legal obligations.
Filipino players have full rights under the DPA 2012 — access, rectify, erase, or port your data at any time. Contact our Data Protection Officer and we'll respond within 30 days.
Our security team monitors the jilimax Platform around the clock for threats, unauthorized access attempts, and suspicious activity to keep your account and data safe.
When your data is no longer needed, jilimax securely deletes or anonymizes it following strict data disposal procedures — your information doesn't linger unnecessarily in our systems.
Your privacy is protected, your data is secure, and your gaming experience is fair. Join thousands of Filipino players who trust jilimax for safe, exciting online gaming.
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